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PRIVACY POLICY - Proper Barbering, Chicheley

Last updated: 8/12/25

Proper Barbering, Chicheley (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, store, use and protect your personal information when you interact with us online or submit details through our website, booking platforms, or advertising forms (including Meta/Facebook Instant Forms).

1. Who We Are

Business name: Proper Barbering, Chicheley
Address: Unit 5, Cooksoe Farm, Chicheley, Newport Pagnell, MK16 9JP

We are the data controller responsible for your personal information under UK GDPR.

2. Information We Collect

We may collect the following information:

• Personal details: Name, email address, phone number, age or date of birth (if relevant).

• Booking information: Appointment details, service preferences and availability.

• Lead information: Answers you submit via Facebook/Instagram ads, forms or landing pages.

• Technical data: IP address, browser type, device information and cookies when visiting our website.

• Communication history: Messages through WhatsApp, Messenger, Instagram or email.

3. How We Use Your Information

We use your information to:

• Contact you about your enquiry or appointment

• Provide services you request

• Manage bookings and communication

• Respond to messages or questions

• Send updates, offers or follow-up messages (only if you opt-in)

• Improve our services and advertising performance

• Meet legal, tax or regulatory requirements

We do not sell your data to any third parties.

4. Legal Basis for Processing

We process your information based on:

• Consent — when you submit a form or opt-in

• Legitimate interests — responding to enquiries or running our business

• Contract — providing services you book

• Legal obligations — for accounting or regulatory compliance

5. Sharing Your Information

We may share your data only with trusted service providers essential for our business, such as:

• Website or booking platforms

• Payment processors

• Marketing and analytics tools (e.g., Meta, Wix, Google)

• WhatsApp Business or Messenger (if you choose to communicate there)

These third parties must keep your information secure and cannot use it for their own purposes.

6. Data Storage & Security

Your information is stored securely on password-protected systems.
We take appropriate technical and organisational measures to protect your data.

7. Data Retention

We retain your information only as long as necessary for:

• Providing services

• Fulfilling bookings

• Legal and accounting requirements

You may request deletion at any time.

8. Your Rights (UK GDPR)

You have the right to:

• Access your data

• Correct inaccurate information

• Request deletion

• Withdraw consent

• Restrict or object to data processing

• Request transfer of your data

To exercise any of these, email us at [insert your preferred email].

9. Cookies & Tracking

Our website may use cookies or similar technologies to improve performance and personalise your experience. You can control cookies via your browser settings.

10. Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this privacy policy or your personal data, contact us at:

Proper Barbering, Chicheley
Unit 5, Cooksoe Farm, Chicheley, Newport Pagnell, MK16 9JP